How The UPS Automated Phone System Interprets Swearing

I don’t know if you have used UPS’ automated phone system (800-PICK-UPS), but it uses voice commands to navigate around the various menus in the system to ship a package. There’s a point in the process that it asks for the destination city and state. My co-worker was going through the process when somebody accidently dropped something on my co-worker during that point of the conversation and she said “Oh, s**t!” The automated system on the other end responds with “Did you mean Seattle, Washington?”

I have to say, I got a kick out of that, but I’m easily amused.

Anybody not at work (or at work with a bit more breathing room between you and the front desk) and feel like swearing up a storm to see how it interprets other vulgarities?

Comments

zack says:

dude it really works, but a couple of times i must have said too many swear words. it got all confused and ask me to repeat.

Jake says:

Did you get any other cities, zack, or was Seattle the only answer? Only appropriate, really 😉