Otherwise, she’d be my problem (as I was going to build them a computer).
I just had a co-worker give me a buzz here at work. It’s her day off. She just got a Dell as a gift from her in-laws. This was (basically) the conversation:
Girl: Hey, quick question. You busy?
Me: I’ve got a minute. What’s up?
Girl: Well, I’m setting up my Dell here, and I have all these CDs. They say “System Restore,” “Driver and Utilities CD,” and a couple others. Do I need to keep these?
Me: Of course you do!
Girl: But they say they’ve been preinstalled. Why do I need to keep them?
Me: What happens if they bonkers and you have to reinstall them, and you’ve thrown away the disks?
Girl: I’ll call Dell.
Me: And you know what they’d have you do? Get your disk, and reinstall the software. And if you don’t have it, Dell with charge you to have new copies sent.
Girl: [silence]…Well, what about these other ones for Word Perfect, PowerDVD, and Encyclopedia Britanica. Do I need to install these?
Me: I’m willing to bet that they’re already installed.
Girl: Where would I find them?
Me: [shaking my head] On the start menu.
Girl: Oh…OK. Do I need to keep these CDs?
Me: Yes.
Girl: All of them?
Me: Yes, every single one of them.
I should’ve told her to chuck them, just so the Dell guys can think it as funny as I did. I don’t envy those Dell guys at all. While I will build and sell computers to some people, I generally won’t to the folks that are going to be more work than they’re worth.
Comments
heh. you should have not only told her to chuck them, but told her that your advice was worth $50, or at least a few lunches on her.
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