Since the joint operating agreement between the Rocky Mountain News and the Denver Post took effect, it sounds like customer service has been a nightmare. According to this article (it’s at the end of the article) in an alternative weekly in Denver, a subscriber reports that he’d been “sent a bill to renew his Post subscription at $101.25 for 48 weeks. Knowing that new subscribers get a better deal, he called and tried to negotiate but was told to ‘pay up or get cut off.'” So what did he do? He signed up his dog, and saved 40 bucks.