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A New Kind Of Outsourcing

This time not to India, but to North Dakota. And it's not call centers, but drive-thru windows.

The McDonald's restaurant in Hermiston, Oregon appears to be "outsaucing" customers drive-thru meals.

The restaurant on Highway 395 has outsourced one of the most important jobs at the drive-through window -- order taking.

I think I remember reading about this happening before, and thought I linked to it, but I couldn't find it in my archives. Oh well...At least the jobs are staying in the U.S.

Thanks Greg for the link.

Posted by Jake on 02/02/05 @ 11:43 AM
Posted in Weird | Permalink

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