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They'll Outsource Anything

Including fast-food drive-up windows:

Pull off Interstate 55 near Cape Girardeau, Mo., and into the drive-through lane of a McDonald's next to the highway and you'll get fast, friendly service, even though the person taking your order is not in the restaurant -- or even in Missouri.

The order taker is in a call center in Colorado Springs, more than 900 miles away, connected to the customer and to the workers preparing the food by high-speed data lines. Even some restaurant jobs, it seems, are not immune to outsourcing.

Posted by Jake on 07/19/04 @ 04:21 PM
Posted in Weird | Permalink



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